1. Why have you set up this site?
From the beginning of my time as a Montessori teacher, I have always had a love for creating materials for my class. This website has been set up to share the materials I have created for my children, helping other Montessori teachers globally.
2. When did you set up The Learning Ark?
The Learning Ark was set up in 2007 as personal blog in which I documented my experiences of educating my son. I don’t have as much time to blog now. However, I am constantly making materials to share with everyone. I set up The Learning Ark online shop in 2010 and it has just been redesigned and will include many more files.
3.What kind of products do you sell?
I sell a range of Montessori resources for both the 3-6 and 6-12 age groups. All are in PDF format for easy downloading and quick printing.
4. Are you a trained Montessori teacher?
Yes, I am Montessori trained for the ages of 0-3, 3-6 and 6-12 years, through well-known and accredited training centres.
I am also a qualified Montessori trainer and deliver both the 3-6 and 6-9 courses.
5. How many years of Montessori experience do you have?
I attended a Montessoriq school as a child. I then trained as a Montessori teacher in 2002 and have 12 years experience in Montessori schools.
6. What age group are you currently teaching?
I am currently teaching both the lower and upper elementary ages [6-12 years]. I am a manager of a small Montessori school in the U.K and also work closely with the early childhood [3-6] class.
7. How and when do I receive my PDFs?
Once you place your order and the payment is processed, you will be able to download the files directly.
If you pay with a different email address your files may not show up. If that is the case, please email me and I will try to sort it out for you.
Please note, you can download your files once before the link expires and files will no longer load. Please make sure you save a copy to your PC. If you file did not save and you require another download please email me.
8. Can I share these files with my colleagues or friends?
Any files purchased on this website are for your own personal use only. You cannot share or distribute them amongst colleagues, friends or anyone else.
If you are purchasing these files for a school, you may print multiple copies for different classrooms. However, teachers can not take personal copies of these files.
By ordering from this website , you are agreeing to these terms.
9.I just placed an order with you and have not received an email?
If you have placed an order and have not received a purchase confirmation email there are a few possible reasons;
-It may be that you have paid with a different email address to the one which you registered with. If that is the case, please login with the email address you paid with.
-The email may have been sent to your spam folder.
-Your inbox may be full.
-You may have misspelled your email address.
- If you are still having a difficulty please email me at email@example.com.
10. Do I need to create an account to make a purchase?
Yes, all purchases require you to make an account.
11.Do I need to register to download free materials?
Yes, to download free materials you will need to register but don't worry you will not be charged.
12.What is on your newsletter?
Whenever I add a new file to my site, I send out a short newsletter to let everyone know.
You do not need to buy anything to sign up to the newsletter.
13.What is your policy for returns, refunds, or exchanges?
Due to the nature of our products, we do not offer any returns, refunds, or exchanges for PDF files even if purchased in error. Please keep that in mind when placing an order. We will not make any exception to this policy. We urge you to read the item description carefully and ask questions before purchasing.
If you find an error in a file please email me and I will amend it and send the corrected version.
14.Do your items include instructions?
Some of my items include instructions. Others are straight forward and do not require instructions. If you are not sure how to use the files, please get in contact.
15.What payment methods do you accept?
Currently I only accept payment through Paypal.
You do not need to have a Paypal account to pay using Paypal.
If you have any other question please email me on the contact page and I will do my best to answer.